Nick Hughes trading as Successential is the data controller of the Review Response AI Service.
Address: [INSERT YOUR FULL POSTAL ADDRESS HERE]
Email: njhughes@hotmail.com
We process personal data in accordance with UK GDPR and the Data Protection Act 2018.
1) Data we collect
- Review text you input
- Usage data (browser, device, actions)
- Billing information processed by Stripe
- Support communications
- Local storage / essential cookies
2) How we use data
- To provide the Service (contract)
- To process payments (contract)
- To improve the Service (legitimate interests)
- To comply with legal obligations
3) AI processing
Review text is sent to AI providers (such as OpenAI) to generate responses.
We do not use your content to train our own public AI models.
Data may be processed outside the UK under appropriate safeguards such as Standard Contractual Clauses.
4) Sub-processors
- Stripe (payments)
- Hosting provider (e.g., Vercel)
- AI provider (e.g., OpenAI)
- Supabase (if enabled for saved history)
5) Retention
- Saved content: until deleted
- Billing records: typically 6–7 years
- Analytics logs: limited retention
6) Your rights
You may request access, correction, deletion or restriction of your personal data.
You may complain to the UK Information Commissioner’s Office (ico.org.uk).
7) Security
We use HTTPS, secure payment processing, and appropriate access controls. No system is completely secure.
8) Changes
We may update this policy and will update the effective date.